WATER METER REPLACEMENT
The City of Robbinsdale is beginning a water meter replacement project in order to replace 100% of the existing water meters. The existing meters and batteries have reached the end of their useful life and are beginning to fail. In order to continue providing a high level of customer service to residents and businesses, these meters need to be replaced.
In order to complete the work the City's contractor will require access to the water meter and must enter most homes and businesses to do this. Typically, a water meter can be replaced in less than an hour. It is necessary that someone age 18 or older be present during the entire appointment.
Residents will be contacted by the City's contractor when it is time to schedule their meter replacement.
*If you plan to have your water meter valve replaced before the project, you must a permit from the City and the work must be completed by a licensed plumber.
The existing water meters are nearing the end of their useful life and the radio batteries are beginning to fail. In order to continue metering water and providing a high level of customer service, the meters need to be replaced.
This project will replace the water meter that is installed in the water service pipe. A new meter and radio communicator will be installed.
The Water Meter Replacement Project will begin in April 2020 and end in October 2020. The City's contractor will replace meters in groups and will contact homeowners and businesses through mailings and door hangers when it is time to replace their group's meters.
The City will select a replacement contractor through a competitive bidding process in the upcoming months. The replacement contractor will be qualified and competent personnel who have passed the City's background check. More information on the installing contractor will be provided following the bidding process.
Access - The City's contractor will need access to every water meter. You will need to provide a clear, unobstructed path to the meter and adjacent valves. The contractor will need space to operate both valves and to remove and replace the water meter.
Shut Off Valves - The shut off valves on both sides of the meter will need to be fully operational. If these valves leak or fail during the meter replacement it is the homeowners or business owners responsibility to replace or repair the valves. If you currently have gate valves (pictured right) installed on one or both sides of your water meter, it is recommended that you replace them with ball valves (pictured left) prior to scheduling your appointment.
If the Contractor is unable to access the water meter or one or both of the shut off valves fail, the meter replacement will need to be rescheduled for another time.
No, the water meters are being replaced free of charge. You will not need to pay anything to have your water meter replaced.
As water meters age they become less accurate and the new water meter will likely provide a more accurate reading of your water usage than your existing water meter. It is possible that your water meter bill may increase as more accurate readings of your water use are collected. If you have concerns about your water usage, it is recommended that you review the City's Water Conservation Tips