Billing for City Services

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Utility Billing                                         Pay your utility bill here

The City of Robbinsdale provides water, sanitary and storm sewer drainage, garbage service, and recycling services for it's residents. Robbinsdale has a comprehensive program for garbage and recycling pick-up designed to reduce the waste collected in area landfills and to provide affordable collection based on volume. The City bills every other month for residential services. Normal office hours: Monday-Friday 8am-4:30pm. 763-531-1211. What does my Utility Bill pay for?

We upgraded our online vendor. The new site powered by Invoice Cloud is available to view and pay your bill online at www.invoicecloud.com/robbinsdalemn. If you are a new user, please click "Register Now" on the link to sign up.

Pay or View Bills

ATTENTION: Residents who were signed up on the old utility billing website will need to re-register to continue to receive paperless bills or electronic bills.

We are now smart device compatible. Pay online from your bank account or with VISA, MasterCard, Discover or E-Check. To sign up for auto pay after you have registered on Invoice Cloud -- click on "My Profile" then "Payment Methods". On this screen you will be able to add a new credit card or add a new bank account. After you have added your payment method, click on "My Profile" then "Auto Pay" to assign autopay on your bank or credit card account. You can also sign up for paperless billing by clicking on "My Profile" then "Paperless".Payment Methods

If you are emailing - click here.   Describe your problem and provide an e-mail address, account number, customer number and phone number where you can be reached.  If you are contacting us after hours we will respond during normal business hours.  For after hour water emergencies, please call 911.

Solid Waste Service - Residential

All residents in single family homes and up to 4 unit buildings are required to use the City's solid waste service. Weekly collection includes garbage, recycling (bi-weekly), yard waste (April - November) and appliances. Each residence may select the size of garbage container they need for weekly garbage collection. Items to be collected must be placed near the curb or alley by 6:00 a.m. on the designated pick-up day. For more information regarding solid waste, please call City Hall (763) 531-1211.    For missed garbage pick-up, please call Waste Management within 24 hours at (952) 890-1100.

Garbage Collection (1-4 units)

Residential Recycling Collection

Residential Yardwaste Collection

 

Holidays: Solid waste collection is delayed one day if the following holidays occur Monday through Friday: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day. 

Stickers for Extras: Disposal of Appliances and Furniture items require the attachment of Solid Waste Stickers

Required Water Conservation Rates:

State law effective January 1, 2010, requires metropolitan area public water utilities to implement residential and commercial rate structures that encourage conservation.  A conservation rate structure is one that provides households with a financial incentive to use less water.

Water Conservation Tips

Water Meters

Meters are read monthly by an automated radio read system. The radio read system was installed in 1997, and provides the City with accurate readings, allowing for proper charging of all customers.

     

 

 

 

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