Utility Billing Pay your utility bill here
The City of Robbinsdale provides water, sanitary and storm sewer drainage, garbage service, and recycling services for it's residents. Robbinsdale has a comprehensive program for garbage and recycling pick-up designed to reduce the waste collected in area landfills and to provide affordable collection based on volume. The City bills every other month for residential services. Normal office hours: Monday-Friday 8am-4:30pm. 763-531-1211.
We upgraded our online vendor. The new site powered by Invoice Cloud is available to view and pay your bill online at www.invoicecloud.com/robbinsdalemn. If you are a new user, please click "Register Now" on the link to sign up.
Invoice Cloud FAQ's
ATTENTION: Residents who were signed up on the old utility billing website will need to re-register to continue to receive paperless bills or electronic bills.
Required Water Conservation Rates:
State law effective January 1, 2010, requires metropolitan area public water utilities to implement residential and commercial rate structures that encourage conservation. A conservation rate structure is one that provides households with a financial incentive to use less water.
Meters are read monthly by an automated radio read system. The radio read system was installed in 1997, and provides the City with accurate readings, allowing for proper charging of all customers.
Are you moving?
If You’re Moving: As soon as you have a scheduled closing date set, please call the Utility Billing office at 763-531-1211. You may also fill out this Online Move Form and email it to us at firstname.lastname@example.org fax it to (763) 531-1213, or place it in the drop box. Please be sure to provide your new address for your final bill and the set closing date, so the City can schedule a final water meter reading.
Report a Problem
If you are emailing - click here.
Describe your problem and provide an e-mail address, account number, customer number and phone number where you can be reached. If you are contacting us after hours we will respond during normal business hours.
For after hour water emergencies, please call 911.